Add a Customer Owned Tank to an Account

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Here's how to add a customer owned tank to an existing account. This process begins by finding the account that the tank will be added to.

 

1. Find the account that the tank will be added to by using one of the following:

Account Number

Bill To Last Name

Company Name

Bill To Street Number

Bill To Street Name

Phone Number

Serial Number

Delivery Street Number

Delivery Street Name

People Associated with an Account

 

2. Regardless of how you get to the account, the detail account screen for that customer will be displayed.

3. Left-click on the tab which will display the tanks screen for that account..

4. Left-click the button.

5. Left click on: 

 

6. This window will be displayed:  

 

7. Key in the size of the Customer Owned tank, select whether it's gallons or pounds, and then key in the tank prefix, serial number, and suffix (as appropriate).

8. Left-click the button.

9. The Location Info tab window will appear.

 

The Location Info tab window. . .

1. Use the  key to navigate through each field and key in the appropriate information. 

2. When you're done, left-click the button.

3. This will display the Routing tab window.

 

The Routing tab window. . .

1. Use the   key to navigate through each field and key in the appropriate information. 

2. When you're done, left-click the button.

3. This will display the Propane Safety Check tab window.

 

The Propane Safety Check tab window. . .

1. Use the   key to navigate through each field and key in the appropriate information. 

Make sure to also go through the additional  tabs to the right of the of the window. This where you'll enter in all information regarding appliances the tank is supplying fuel for, the regulators attached to the account, and the pressure/pipe information of the tank.   

2. When you're done, left-click the button.

3. This will display the Taxes tab window.

 

The Taxes tab window. . .

1. Select the Tax Group (from the drop-down list) that applies to this tank.

2. Check the individual taxes that apply to this tank.

3. When you're done, left-click the button.

4. This will display the Meters tab window.

 

The Meters tab window. . .

1. Use the key to navigate through each field and key in the appropriate information. 

2. When you're done, left-click the button to return the account screen for this account.