FAQ's About Tanks

When you buy a tank and add it to the system, it ALWAYS automatically goes to account 0 (zero). This is sometimes referred to as the Yard Account.

Later, when it's installed at a customer location, it's added to that individual account.

See Add New Tanks to the System for help on this.

When you remove company owned tanks from an account, they ALWAYS automatically go directly to the Yard Account (account 0).

If deliveries have been made to the tank being removed, you have the option of keeping the delivery history associated with the tank.

See Remove a Company Owned Tank from an Account for help on this.

When you remove a customer owned tank from an account, it is immediately removed from the system (including the delivery history, if any).

See Remove a Customer Owned Tank from an Account for help on this.

This is always a two step process.

First, you remove the tank from the old customers account.

This will automatically put it in account 0 (the Yard Account). See Remove a Company Owned Tank from an Account for help on this.

Second, you add it to the new customers account from the Yard Account. See Add a Company Owned Tank to an Account for help on this.

Yes. First, find the tank and change it to a "Customer" owned tank.

Then remove it from the account.

This will immediately remove it from the system.

See Remove a Company Owned Tank from the System for help on this.

Yes. However, establishing a fixed schedule for tank painting doesn't usually work very well because of differing degrees of exposure and deterioration.

The best way to do this is to have the drivers note those tanks needing re-painting when they're making deliveries.

Then do the painting on an "as-needed-when-needed" basis.

See the Identify Tanks that Need Painting procedure for details on how this works.

Sure. Just go to the account and left-click the tab. 

For each tank, left-click the "Change" button, and enter the address you want for that tank. 

See Change a Delivery Address for a Tank for help on this.

Yes. Just go to "Add, Change, Delete Tanks or Equipment" (from "Tanks" on the Main Menu) and make the change there.

See Change Tank or Equipment Information for help on this.

Yes. One of the steps of setting up a pre-buy involces selecting the tank you would like to apply the pre-buy to.

For more help on this see How to Handle Pre-buys.